ISO 9001:2015

Many times your life gives you the unexpected surprises at unexpected times. Such a surprise was witnessed by me in June-2018. In the busy schedule of hardcore Mechanical Engineering Industry of Machining one of my well-wisher suggested me to do Lead Auditor Programme of ISO 9001:2015 from TUV-SUD Pune. He suggested me since I am working as a Supplier Quality Engineer. Without much more questions I decided to go for ISO course. Sometimes you have to stop much questioning and without much hesitation, in the mind, you have to face the upcoming days. Luckily I got leave of 10 days from my office. So I packed my bags and I started travelling towards Pune. Pune is always my favourite place. My course was scheduled for 5 days from 9.00 A.M-6.30P.M. I had arrived in Pune one day earlier for Course.

Next day I got up early from Bed for the first day of Lead Auditor Training. Luckily it was located in the Aundh nearer from my room. I left my room and I had to reach to TUV-SUD office at 9.00 A.M. I reached office at 8.59 A.M. I was thrilled to witness the class office of TUV. I have no words to describe TUV SUD office from Aundh Pune. At the reception, I entered my name and I had to go in a hurry in the Seminar Hall of Training.

In Seminar Hall I took my seat. As soon as I took my seat, I witnessed the atmosphere. There were 8 participants. Many of them were experienced Quality Engineers and Management Representatives. I was noticing each participant. All of them were from well versed MNC with 40+ ages. I was slightly saddened since there was no one of my age 28. Suddenly I noticed one girl who was sitting in the corner of the hall with wide eyes, large eyebrows, and 5 feet 6 inches with a Tattoo on the hand. I assumed that she might be a typical Pune girl with the attitude. Her eyes were much bigger. I noticed much attitude in her eyes as she was lost many times in her world. But she proved me wrong. She was well-versed in English, a highly decent and confident engineer  from Belgaum. Later during 5 days of training, we became good friends. Even she helped me in many things. Finally, I noticed the man who was going to give us Training. He reminded me of the Virus from 3 idiot’s movie with roaring and terrible eyes, fake smile, white hairs, expanded the stomach and large spectacles and much more fluent UK English. We began to introduce each other during the first day itself. I Imagined I will be sturred in the 5 days. But all the participants and this Virus guy proved me wrong. He later began with the introduction of ISO basics and the PDCA cycle and we were thrilled to listen to his teachings and experiences.

This 5 days proved crucial to me. They almost sturred and changed me. They removed my group fear and many more things. I got the overview and the importance of all the PDCA cycle and the style of the ISO audit which is been conducted in the Industries with finally passed certificate of LA-ISO 9001-2015.

I am presenting the overview of ISO 2015. I hope It will prove beneficial to everyone.

ISO 9001:2015

Shall-Requirement/Necessary/Compulsory

Should-Recommend

May- Permission

Can-Possibility

4.0 Context of Organization

·     4.1 Understanding the organization and its context

·        Organization shall determine external and internal issues that are relevant to its purpose and that affect the ability to achieve the Quality Management System.

·        This review shall be monitored.

·        Issues can be positive and negative.

·        External issues can be arising from legal, technological, competitive, social and economic environment.

·        Internal issues can be issues related to values, culture, knowledge and performance of the organization.

·     4.2 Understanding the needs and expectations of interested parties

·        Interested parties are all outside suppliers which include customers, vendors, equipment suppliers to the organization.

·        Organization shall determine their needs and expectations that are relevant to the QMS.

·        Organization shall monitor and review information about these parties.

·   4.3 Determine the scope of the quality management system

·  Organization shall determine boundaries and application of QMS

·  Here the organization shall consider clause 4.1 and 4.2

·  Organization should also consider the products and services of an organization

·  This scope of the Quality Management System shall be available and be maintained as documented information.

·     4.4 QMS and its process

·        Organization shall establish, implement, maintain and continually improve the quality management system.

·        The organization shall determine the process needed for the QMS.

·        Organization shall determine inputs required and output expected from the process.

·        Organization shall determine and apply criteria and methods for monitoring and measurements needed to ensure effectively operation and control of the process.

·        Process documentation by organization and records.

·        Source of inputs, the receiver of outputs

·        Verification of appropriate criteria and method for operational control of the process.

·        Monitor process through objectives and performance indicators.

·        Various risks and opportunities.

5.0 Leadership

5.1 Leadership and commitment

5.1.1 General

·        An organization should promote risk-based thinking.

·        An organization should appoint the leader for QMS

·        Communicating the importance of QMS

·        Ensure that resource is available for effective implementation of QMS

·        Monitor that QMS achieves its results

·        Communicating benefits of QMS

5.1.2 Customer focus

·        Customer satisfaction records

·        Complaint documentation and trend

·        Market analysis(regarding the needs of customer)

·        Whether there is an understanding in the organization regarding the needs of the customer.

5.2.1 Establish the quality policy

·        Customer shall establish, implement and maintain the records of documented information  of the quality policy

5.2.2 Communication of quality policy

·        It shall be available in the clinic

·        It shall be maintained as document

·        Mechanism of communication of quality policy to the employees- Training and notices and evidence.

5.3 Organization roles and responsibilities

·        Define an individual role for each department and make them a responsible person for their respected departments. Also, give authority to respective departments to report the performance of QMS and any opportunities for improvement

6.0 Planning(6.1;6.2;6.3)

·        Here customer shall determine are there any risks to achieve the intended quality.

·        Customer should determine how are risks evaluated and determine and managed?

·        When planning how to achieve QMS clinic shall determine what will be done; what resources will be required; Who will be responsible; When it will be finished; How results are evaluated?

·        Mechanism of communication with employees

·        SMART Objectives.

·        If there is any change organization shall consider its purpose and availability of resources.

7.0 Support(7.1.1;7.1.2;7.1.3;7.1.4;7.1.5.1;7.1.5.2;7.1.6;7.2;7.3;7.4;7.5)

·      The organization shall provide resource needed for the establishment and continuous improvement of the quality system.

·        Housekeeping

·        The organization shall provide effectively man-power.

·      The organization shall provide effectively infrastructure for the operation of QMS.

·        The organization should follow the maintenance practices

·        Organization shall provide good and effective environment to work for effective cms

·        What are the monitoring and measuring equipment and resources used for conformity of the products.

·        Test certificates record

·        Calibration list,records,details,certificates.

·        How knowledge is shared in the clinic

·        How the organization is encouraging them employees to acquire knowledge through internal and external sources?

·        How organization safeguards from knowledge loss( retirement or leave of staff)

·        Each and every person in an organization must be aware of quality policies.

·        Various training given in the clinic

·        Skill matrix chart of employees

·        Various list of training

·        Organization shall determine competency level of their staff.

·        Mode of communication relevant to QMS in the organization(Clinic)

·        Documented information shall be maintained and retained as per dentist manual.

·        While creating and updating the organization shall consider reference no and title name on the document and its format

·        Documented information shall be available when needed to all the interested parties and staff.

·        Documented information shall be protected

·        Availability of relevant documents

·        Documents identification

·        Records retention and preservation and disposition

·        The system who is responsible to control documents

8.0 Operation(8.1;8.2;8.3;8.4;8.5;8.6;8.7)

·        Availability of all quality plans

·        Project development schedules

·        Outsource process and control

·        Actions for addressing risks and opportunities in the process of cms

·        Resource availability

·        List of appointments

·        Appointments records

·        Outsourcing of any appointment

·        Customer survey and report of customer visit

·        Customer feedback and complaints

·        How communication is done when things are not going well

·        Customer communication

·        Customer-specific enquiries

·        Legal requirements of products

·        Records on any discussion with a customer

·        Any customer request changes

·        Appointment confirmation to the customers and from the customers

·        Organization shall maintain any new a requirement of the services and products

·        Organization shall ensure that it can fulfil customer requirements

·        Organization shall have approved list of it is suppliers

·        Supplier selection, evaluation and criteria

·        Evidence of supplier evaluation

·        Organization shall retain documents of evaluation and selection criteria and list of approved suppliers

·        Incoming inspection of material and its verification records

·        Test records of suppliers and all equipment’s

·        The potential impact on the organization if suppliers do not conform to their requirements

·        Acceptance criteria of inward material

·        List of purchase orders and PO approvals

·        PO in terms of commercial and technical

·        Availability of all documented procedures

·        Maintenance schedules

·        Process validation records

·        Qualification of personnel and equipment and method

·        Availability of suitable infra and environment

·        How the organization takes care of all the customer properties?

·        System of identifying and protecting and safeguarding customers property

·        When customer property is lost the organization shall inform it to the customer and retain documented information on what has occurred?

·        Methods of handling

·        Organization shall preserve outputs during the production and service provision.

·        Organization shall ensure that outputs that do not conform to their requirements are identified and controlled to prevent their unintended use

·        Organization shall retain documented information that describes actions taken and non-conformity

·        Any type of retreatment

·        Obtaining signs from the customer for any treatments

9.0 Performance evaluation(9.1;9.2;9.3)

·        Methods and monitoring and analysis of the process and QMS

·        Monitoring results

·        Customer satisfaction analysis

·        Customer survey

·        Lost business analysis

·        Customer feedbacks

·        Conformity of services

·        Conduct an internal audit

·        Management reviews and inputs and outputs

·        Frequency and records of management meetings

·        Business plans

·        Any improvements in QMS

10.0  Improvement(10.1;10.2;10.3)

·        Ways to improve process performance

·        System approach to identify root causes

                                   

                                 

 ©

Kaushik

Book Review:- The Subtle art of not giving a f*ck

The Subtle art of not giving a f#ck

A Counterintuitive approach to living a good life

Written by: - Mark Manson

Charles Bukowski was an alcoholic, a womanizer, a chronic gambler, a lout, a cheapskate, a deadbeat and on his worst days a poet. He is the last person on the earth you would ever look for life advice or expect to see in any sort of self-help book.

He wanted to be a writer. But for the decades his work was rejected by almost every magazine and newspaper, journal, agent, publisher, every magazine and newspaper agent he submitted to. His work was much horrible, they said. Crude. Disgusting. Depraved. And as the stacks of rejection slips piled up, the weight of his failures pushed him into the alcoholic fueled depression that would follow him for most of his life.

Bukowski had a day job as a letter-filer at a post office. He got a paid shit money and spent most of it on the booze. He gambled away the rest at the racetrack. At night, he would drink alone and sometimes hammer out poetry on his beat-up old typewriter. Often, he would wake up on the floor having passed out the night before.

Thirty years went by like this, most of it a meaningless blur of alcohol, drugs, gambling, and prostitutes. Then, when Bukowski was fifty, after a lifetime of failure and self-loathing, an editor at small independent publishing took a strange interest in his work. The editor couldn’t offer Bukowski much money or much promise of sales. But he had a weird affection for the drunken loser, so he decided to take a chance on him. It was the first real shot Bukowski had ever gotten, and, he realized, probably the only one he could ever get in life. He wrote back to the editor.''I have one of the two choices- stay in the post office and go crazy… or stay out here and play at writer and starve. I have decided to starve.''

After signing the contract, Bukowski wrote his first novel in three weeks titled simply post office. In the dedication, he wrote ''Dedicated to nobody.'' And his book went through a record breakable sale.

For the past years Mark Manson via his wildly popular blog-has been working on correcting our delusional expectations for ourselves and for the world. He now brings his hardest-fought wisdom from this book.

Manson makes the argument that human beings are flawed and limited. As he keeps on writing the fact ‘’ not everybody can be extraordinary. There are winners and losers in society and some of it is not fair or your fault.’’ The writer advises us to get to knew our strong points and limitations and accept them. Once we embrace our fears, faults and uncertainties- once we stop running from our fears, and faults, and uncertainties- once we stop running from and avoiding, and start confronting painful truths- we can begin to find the courage and confidence we desperately seek.

''In our life, we have a very limited amount of fucks to give. So you must choose your fucks wisely.''

I recommend this book to read and keep it secured with you.

It will guide you throughout your life.

©

Kaushik

Film Review:- Super 30

Celebration of Emotions:- Super 30

Starcast:-

1.     Hrithik Roshan

2.     Mrunal Thakur

3.     Pankaj Tripathi

4.     Aditya Shrivastav

5.     Ajay Chakravarti

Written By:- Sanjeev Dutta

Music By:- Ajay-Atul

Producer:- Sajid Nadiadwala

Director:- Vikas Behl

Story:-

It is based on the life of the mathematician Anand Kumar from Bihar. He is well known for his teaching to the financially poor students. He is been teaching since 2002 in the Bihar who is training 30 students for the entrance test of the IIT. The entire film is based on his life. His contribution to education is remarkable.

Hrithik Roshan is back to the films after the longest gap of 2 years. This gap was too much for the actor to come back to the silver screen. Hrithik is not just best but he is just outstanding. We completely forget the Hrithik from the Krissh and Koi Mil Gaya in this act. He is well versed in the Bihari accent. He has lost his muscles. He is the only actor in the world who has done makeup to look a typical Bihari guy with the born look. Else we remember the Hrithik with the toned muscles and green eyes. He is outstanding as an actor. His eyes and face speak a lot in the movie. The moment when he is unable to go the Cambridge; the moment when he looks at the students who are unable to study due to poor financial conditions, he wins everyone with just his eyes. He comes from a poor family whose aim is to share his educational knowledge to each student. Since every student has the right to take an education. Hrithik has lived Anand Kumar in the screen.

Initial days of the Anand Kumar is much struggling and hard. He had to struggle to fulfil his daily needs. He later joins the Excellence academy which is run by the Aditya Shrivastav. This academy is a professional education institute. He hires Anand Kumar, in other words, he uses him to gain popularity in the world of classes. Many students get flooded to join the institute just for one name Anand Kumar. In his process, Anand Kumar finds out students who are eager to study but they don’t have enough money to pay the fees. Looking after such harsh reality which was the same as Anand Kumar. Anand Kumar decides to start his own education coaching for the poor students. He teaches his students about all the aspects of life. He removes the fear of speaking English from his students. This affects the student flow in the Excellence Academy. This creates rifts between Anand Kumar and Aditya Shrivastav and the story begins for the turn.

The current education scenario is perfectly captured in the Film. N number of coaching centres; lakhs of fees; Endless lines of the students standing for the admission; a poor guy deprived of the admission process etc. Current Scenario is the same nowadays. Education is the most Profitable Business in India.

Music is given by Ajay-Atul. It sound's good. Background music is the best. Sometimes it is too loud.

Work is done by the 30 students of Anand Kumar is outstanding.

Mrunal Thakur is OK.

Pankaj Tripathi is Good.

In the end, the strong script and the story wins. Super 30 is the sheer pleasure of joy for all the underdogs. Though some scenes in the movie are scripted, it creates an impact on the current education scenario.

The script is good; the story is good; Dialogues are good; film proves to be good.

#Ab Raja ka beta Raja nahi banega; Ab Raja Wahi Banega jo hakdaar hoga# This dialogue is an emotion which deserves a huge round of claps.
Forget the Greek God who has sharp muscles and great looks. Enjoy the emotions of the Teacher and the 30 underdog students.

4.2 stars

©

Kaushik

#Say no to Piracy#

#watch the films in the theatre only#

Film Review:- Satya

Film Review:- Satya

Release Year:-1998

Release Date:-03.07.1998

Directed by:- Ramgopal Varma

Producer:- Ramgopal Varma

Written by:- Anurag Kashyap and Saurabh Shukla

Starcast:- J D Chakravarthy

                  Manoj Vajpayee

                  Saurabh Shukla

                 Shefali Shah

               

Story:- Satya( J D Chakravarthy ) comes to Mumbai to find the Job. After looking for a while in the unknown city he joins as a waiter in the dance bar. During the duty, he meets some local goons attack him for some of the minor reasons. This leads a tit for a tat fight between Satya and local goons Pakya ( Sushant Singh). This makes Satya's life much miserable which leads him to the jail. Inside the Jail, he meets the Bhiku Mhatre (Manoj Vajpayee). Satya and Mhatre fight with each other inside the jail. Mhatre provokes Satya inside the jail. Being impressed with the strength and the attitude of Satya, Bhiku Mhatre arranges a Lawyer to release him from the jail. They both come out of jail and they form their independent criminal gang and they start their activities. These activities keep on going and it ends further in an ugly way.

Satya is one of the best cinema in the crime genre by the Ramgopal Varma. The 1992-1996 year was the time when Mumbai was flooded with criminal killings, criminal gangs and shooting activities. Beginning of Satya was much interesting. At a certain time when RGV was sitting with one of the producers in the office some morning in Mumbai. He heard the real shoot of the Gulshan Kumar done in the Mumbai. This incident had shocked the entire film Industry. But this didn’t shock the RGV. This incident triggered his creative mind which later resulted in the birth of Satya.

The film is been shot in a very different manner. RGV trusted his instincts and his actor's instinct and shooting continued. Many of the scenes were not even written fully but they were shot on the intensity and flow of the acting of the actors. In some scenes, Ramgopal Varma forgot to say the cut in which actors improved the scenes and dialogues which even were not included in the script. Many incidents in the movie are based on real criminals life. RGV also says that we cannot predict who is the criminal man in our daily life. He could be a norman guy or he could be some other.

Location on which the scenes were been shot adds much more USP to the story. The  Chaupati, Chall and the monsoon season of the Mumbai.

Each character is strongly written by the writers Anurag Kashyap and Saurabh Shukla. Cold-blooded Satya; Spontaneous Bhiku Mhatre and the man who pretends to be someone and who is someone Kallu Mama is based  on the real-life incidents of RGV.

Music in the movie is again a masterpiece. Even in some scenes, we feel the criminal feeling in the background music. The songs “ Goli Maar Bheje me” tells the way of celebration of the criminals. The other song “ Pani” shows the real monsoon reason from Mumbai City.

Speaking about the characters all the characters are the best along with the director and the writer.

#Dont miss the Classic of the RGV#

#He should come back with such movies with strong scripts and character#

#5 stars#

#Say no to piracy#

#©#

#Kaushik Shrotri#